Privacy policy

Privacy Policy — Homemade Skincare LLC Last updated: April 15, 2026

Homemade Skincare LLC operates this store to bring you thoughtfully made, all-natural skincare. We take your privacy seriously and are committed to being transparent about how we handle your information — and keeping that handling to a minimum.

Information We Collect

We only collect information that's necessary to process your orders and provide you with a great experience. Depending on how you interact with our store, this may include:

  • Order & contact details — your name, email address, shipping and billing address, and phone number, so we can fulfill and deliver your order.
  • Payment information — processed securely through Shopify Payments or our payment provider. We never store your full card details.
  • Account information — if you create an account, your username and preferences.
  • Order history — items you've purchased, returned, or exchanged.
  • Communications — messages you send us, such as customer support inquiries.
  • Device & usage information — basic technical data (like your browser type and IP address) collected automatically to keep our store secure and functioning properly.

We do not collect sensitive personal information beyond what is needed to complete your purchase and support your experience.

How We Use Your Information

We use your information only for the following purposes:

  • Fulfilling your order — processing payments, arranging shipping, and handling returns or exchanges.
  • Communicating with you — responding to your questions and sending order-related notifications.
  • Improving our store — understanding how customers use our site so we can make it better.
  • Marketing — if you opt in, we may send you emails about new products or promotions. You can unsubscribe at any time.
  • Security — detecting and preventing fraud or unauthorized activity.
  • Legal compliance — meeting our obligations under applicable law.

Analytics & Advertising

To help us understand how our store is performing and to improve the relevance of ads you may see, we use analytics and advertising tools provided by third-party platforms. These tools may collect information about your interactions with our store — such as pages you've visited and purchases you've made — and share that data with our advertising partners to measure campaign performance and optimize our marketing.

We do not share any personally identifiable information (such as your name, email address, or phone number) with these platforms. Data shared is used solely for aggregate measurement and ad performance purposes.

Who We Share Your Information With

We do not sell your personal information. We share it only when necessary:

  • Shopify — our store platform, which processes and stores data on our behalf. See Shopify's Privacy Policy.
  • Shipping & fulfillment providers — to deliver your order.
  • Payment processors — to securely handle your payment.
  • Legal or regulatory authorities — if required by law.

We do not share your personal information with advertisers or marketing partners for targeting purposes.

Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of targeted advertising
  • Receive a portable copy of your data

To exercise any of these rights, email us at contact@homemadeskincare.us. You can also manage your privacy preferences here.

We will never discriminate against you for exercising your privacy rights.

Security

We take reasonable precautions to protect your information, including using Shopify's secure infrastructure. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security — but we take it seriously.

Changes to This Policy

We may update this policy from time to time. When we do, we'll update the date at the top. Continued use of our store after changes are posted constitutes your acceptance of the updated policy.

Contact

Questions about this policy or your data? Reach us at: contact@homemadeskincare.us